Returns & Exchanges

At The Rag Company, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return unworn items with original tags within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Pack Your Items

    Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.