Frequently Asked Questions

Everything you need to know about shopping with The Rag Company

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7-10 business days of receiving the package.

How do I determine my correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

How should I care for my garments?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each garment.